Welcome to Trezor.io/start
**Trezor.io/start** is the official onboarding portal by SatoshiLabs for securely initializing and configuring your Trezor hardware wallet (Model One or Model T). This is the safest place to begin your journey, because it guides you through installing the official app, verifying your device, updating firmware, generating a recovery seed, and adopting best security practices.
The goal is simple: ensure your private keys remain offline, protected from phishing and malicious software — from the very first step. :contentReference[oaicite:0]{index=0}
Frequently Asked Questions (FAQ)
What is Trezor.io/start used for?
Trezor.io/start is the official onboarding portal provided by SatoshiLabs. It guides users to download Trezor Suite, initialize or recover a wallet, install firmware, set up security options, and safely begin managing crypto. :contentReference[oaicite:11]{index=11}
Is Trezor.io/start safe?
Yes—when you use the correct domain (trezor.io/start) and confirm operations on the hardware device, it's very safe. Avoid any lookalike sites or unsolicited download links. :contentReference[oaicite:12]{index=12}
Can I use Trezor.io/start on mobile?
The setup workflow and Trezor Suite are optimized for desktops (Windows, macOS, Linux). While some mobile integrations exist via third-party apps, the full setup experience is best done on a computer. :contentReference[oaicite:13]{index=13}
What if I lose my Trezor device?
If you lose your device but still have your recovery seed, you can restore your wallet on a new Trezor or compatible hardware by using the “Recover wallet” option via Trezor.io/start. If you lose both, funds may be irretrievable. :contentReference[oaicite:14]{index=14}
Do I need to install firmware?
Yes. When your Trezor is brand new or has outdated firmware, Trezor Suite will prompt and guide you to install a firmware update. Always do so, since firmware updates include security patches and feature upgrades. :contentReference[oaicite:15]{index=15}
Can I reuse an old recovery seed?
You may recover an existing wallet with its seed. However, for better security, it's often recommended to generate a fresh seed when setting up a new device. Reusing the same seed multiple times can increment risk. :contentReference[oaicite:16]{index=16}
Why is passphrase protection recommended?
The passphrase adds an additional word to your seed (a “25th word”) and creates hidden wallets that are only accessible with the correct passphrase. This gives you extra privacy and security layers. :contentReference[oaicite:17]{index=17}
What should I do if Trezor.io/start doesn’t load?
Try clearing your browser cache, disable interfering browser extensions or VPNs, switch to a different browser (e.g. Chrome or Firefox), or check your firewall. If issues persist, you can access Trezor Suite via alternative official endpoints. :contentReference[oaicite:18]{index=18}
How can I spot a phishing site?
Look for subtle typos (e.g. trezor‑start.com, trezor.io‑start.net), ensure the TLS padlock and correct domain, avoid clicking email links, and never input seed phrases into a browser. The genuine site is always trezor.io/start
. :contentReference[oaicite:19]{index=19}